Terms of service.

TERMS AND CONDITIONS

Effective Date: March 1 2025

Welcome to Vein and Vine (ABN 39151839289) ("we," "our," "us"). By accessing or using our website and photographic services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. REFUNDS AND CANCELLATION POLICY

1.1 Deposits and Payments

A non-refundable deposit of 50% is required to secure a booking.

Full payment is due 2 days before the scheduled session unless otherwise agreed.

1.2 Cancellations and Rescheduling

Clients may cancel their booking up to 7 days before the session for a refund, minus the deposit.

Cancellations within 7 days of the session are non-refundable but may be rescheduled at our discretion.

In the event we must cancel, a full refund or rescheduling option will be provided.

1.3 Dissatisfaction with Services

Due to the subjective nature of photography, refunds will not be provided for dissatisfaction with creative aspects.

If technical defects are identified, we will offer a re-edit or reshoot at no extra cost.

2. WARRANTIES AND LIABILITY

2.1 Service Quality

We strive to provide high-quality photographic services. However, we do not guarantee specific results or outcomes.

Lighting, weather, and subject cooperation may affect the final images.

2.2 Limitation of Liability

We are not liable for delays, cancellations, or lost opportunities due to unforeseen circumstances.

Our total liability shall not exceed the fees paid for the services in question.

3. INTELLECTUAL PROPERTY

3.1 Copyright Ownership

All images created by us remain our intellectual property unless otherwise agreed in writing.

Clients receive a license to use the images for personal or agreed commercial purposes.

3.2 Restrictions on Use

Images may not be altered, sold, or used for commercial purposes without our explicit permission.

Clients may share images on social media with credit to [Your Business Name].

3.3 Commercial and Licensing Agreements

If images are required for commercial use, a separate licensing agreement must be arranged.

Unauthorized commercial use may result in legal action.

4. GENERAL TERMS

4.1 Amendments

We reserve the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of the revised terms.

4.2 Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes shall be subject to the exclusive jurisdiction of Australian courts.

4.3 Contact Information

For any inquiries regarding these Terms and Conditions, please contact us at VeinAndVine@gmail.com

By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Refunds and Returns.

Vein and Vine (ABN: 39151839289) is an Australian business that follows Australian Consumer Law. Vein and Vine follows ACCC guidelines for refunds and returns of goods and services, as outlined below.